Privacy Policy

Effective Date: January 1, 2025

Your Privacy Matters

Coconut Breeze Media ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share information about you when you visit our website or use our services ("Services"). By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.

Data We Collect

We collect information that you provide directly to us, as well as automatically collected data when you use our Services.

1.1 Information You Provide

Contact Information: When you sign up for our Services, request information, or communicate with us, we may collect your name, email address, phone number, and other contact details.
Business Information: If you engage with our Services for business purposes, we may collect information such as your company name and job title.
Communications: We collect any messages or inquiries you send to us, including emails and online forms.

1.2 Information We Collect Automatically

When you access our Services, we may automatically collect certain information, including:

Device and Usage Information: Such as your IP address, browser type, pages visited, and the time and date of your visit.
Cookies and Tracking Technologies: We use cookies and similar technologies to enhance user experience and analyze usage trends. You can manage cookie preferences in your browser settings.

How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our Services;
Respond to inquiries and communicate with you;
Send marketing communications and promotional materials (you may opt-out at any time);
Monitor and analyze trends, usage, and activities;
Protect against fraudulent, unauthorized, or illegal activities.

How We Share Information

We do not sell or rent your personal data to third parties. However, we may share your information in the following cases:

Service Providers: We may share information with third-party vendors who provide services on our behalf, such as hosting and analytics.
Legal Compliance: If required by law or to protect our legal rights, we may disclose your information to authorities or legal entities.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the relevant business entity.

Your Choices and Rights

You have the following rights regarding your personal information:

Access & Correction: You may request access to your personal information and request corrections if necessary.
Marketing Communications: You can opt out of receiving marketing emails from us by using the unsubscribe link in the emails.
Cookies: You can control or disable cookies through your browser settings.

Data Security

We take appropriate measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no data transmission over the internet can be guaranteed as 100% secure.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If changes are made, we will notify you by posting the revised policy on our website with an updated effective date. Your continued use of our Services after such changes constitutes your acceptance of the new Privacy Policy.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. Different types of data may be kept for different periods:

Account information: Retained for the duration of your account plus 2 years after account closure
Transaction data: Retained for 7 years to comply with tax and financial regulations
Marketing preferences: Retained until you opt-out or request deletion
Website usage data: Anonymized after 26 months

When your data is no longer required, we will securely delete or anonymize it.

Cookie Policy Details

Our website uses the following types of cookies:

Essential cookies: These cookies are necessary for the website to function and cannot be switched off. They are usually only set in response to actions made by you which amount to a request for services (setting your privacy preferences, logging in, filling in forms, etc.).
Performance cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us know which pages are the most and least popular and see how visitors move around the site.
Functional cookies: These cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages.
Targeting cookies: These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant advertisements on other sites.

Most cookies we use are temporary and expire between 30 minutes and 2 years after they are set. You can control cookies through your browser settings.

International Data Transfers

We may transfer your personal information to countries outside your country of residence, including to the United States. When transferring data internationally, we implement appropriate safeguards such as:

Standard Contractual Clauses approved by the European Commission
EU-U.S. Data Privacy Framework
UK Extension to the EU-U.S. Data Privacy Framework
Swiss-U.S. Data Privacy Framework

State-Specific Privacy Rights

California Residents

Under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), California residents have the following rights:

Right to know what personal information is collected, used, shared, or sold
Right to delete personal information
Right to opt-out of the sale of personal information
Right to non-discrimination for exercising CCPA rights
Right to correct inaccurate personal information
Right to limit use and disclosure of sensitive personal information

To exercise these rights, please contact us at privacy@coconutbreezemedia.com.

Virginia, Colorado, Connecticut, and Utah Residents

Residents of these states have similar rights to access, delete, correct, and opt out of the sale of their personal information. To exercise these rights, please contact us at privacy@coconutbreezemedia.com.

Detailed Opt-Out Mechanisms

You may opt out of various data collection and processing activities:

Marketing Communications: Click the "unsubscribe" link in any marketing email or email privacy@coconutbreezemedia.com with "Unsubscribe" in the subject line.
Cookies and Tracking: Use our cookie banner settings or adjust your browser settings.
Sale or Sharing of Personal Information: Email privacy@coconutbreezemedia.com with "Do Not Sell My Personal Information" in the subject line.
Targeted Advertising: Email privacy@coconutbreezemedia.com with "Opt Out of Targeted Advertising" in the subject line.

Automated Processing

We may use automated processing techniques, including algorithms and machine learning, to analyze usage patterns and improve our services. This processing may be used to:

Customize content based on your interests
Detect and prevent fraud
Analyze website performance and user behavior

You have the right to request human intervention, express your point of view, and contest any decision based solely on automated processing by contacting privacy@coconutbreezemedia.com.

Data Protection Impact Assessments

We conduct data protection impact assessments when implementing new technologies or processing activities that may pose a high risk to your privacy. These assessments help us identify and minimize privacy risks.

Data Subject Request Process

To exercise any of your data rights, please submit a request to privacy@coconutbreezemedia.com. We will:

Verify your identity using reasonable methods
Respond to your request within 45 days (with a possible 45-day extension if necessary)
Provide information free of charge, unless requests are repetitive or manifestly unfounded
Deliver the information in a readily usable format

Accessibility

We are committed to making our privacy policy accessible to individuals with disabilities. This privacy policy is compatible with screen readers and other assistive technologies. If you encounter accessibility issues, please contact us at privacy@coconutbreezemedia.com.

Data Processing Agreements

We maintain data processing agreements with all third-party service providers who process personal data on our behalf. These agreements include provisions requiring our service providers to:

Process data only according to our instructions
Implement appropriate security measures
Assist with data subject requests
Delete or return all personal data at the end of the service

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at privacy@coconutbreezemedia.com

This Privacy Policy was last updated on February 5, 2025